Accessibility Statement
Last reviewed: April 19, 2026
Our commitment
PicTalk is built for people who use visual support — many of them have communication or cognitive disabilities themselves, or support someone who does. Accessibility is therefore not an afterthought but the very purpose of the product. We aim to meet WCAG 2.1 Level AA in full and Level AAA wherever possible.
Standard and status
The website and service at getpictalk.com aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. At the time of writing, we consider the service partially compliant — there are known areas we are actively working on; see below. This statement is prepared in accordance with the EU Accessibility Act (EAA) and applicable national legislation.
What works today
You can navigate the entire site with a keyboard. Boards, schedules, and images have text descriptions for screen readers. Symbols can be read aloud via speech synthesis in eight languages. The interface has high contrast and works in dark mode. Pages can be zoomed to 200% without loss of functionality. Prints are automatically formatted for A4 with a clear layout.
Known limitations
Drag-and-drop reordering of cells in the board editor currently requires a mouse or touch screen — keyboard support for reordering is in development. AI-generated images do not always meet AAA contrast. Some pictograms have alt text only in Swedish and English. These gaps are documented and prioritized.
Assistive technologies we test with
The site is tested with current versions of Chrome, Safari, Firefox, and Edge, together with the NVDA (Windows) and VoiceOver (macOS and iOS) screen readers. We also test with keyboard only and with system zoom enabled. Please let us know if something does not work with your assistive technology.
Reporting issues
If you run into an accessibility barrier, email hello@getpictalk.com. We reply within five working days and fix serious issues as quickly as we can. Please describe the page involved, the assistive technology you use, and what did not work.
Enforcement
If you are dissatisfied with our response, you can contact the Agency for Digital Government (DIGG), which supervises Sweden's accessibility legislation. Elsewhere in the EU, please contact the supervisory authority responsible in your country.